About Nous

Nous is an AI-powered assistant that helps households manage their bills, saving them money, time and hassle. Our mission is to make people’s lives simpler and fairer.

We’re a well-funded startup led by experienced entrepreneurs that’s growing extremely rapidly.  We’ve helped over 150,000 people since the cost-of-living crisis started.

Since launch last year we've been rolling out our service through a variety of channels - both direct to consumers and also via employers who want to help their teams save hundreds of pounds (sometimes thousands) by using Nous.

Our members - like Rob and Christian, give us rave reviews.  Our ‘Net Promoter Score’ stands close to 100.  We’re frequently on TV and in print with our views on cost-of-living consumer issues.

We’re a B Corp, formally accredited for our commitment to exceptionally high standards of social and environmental performance, transparency and accountability. We’re proud of our social impact.

There are nearly 30 million households in the UK. Over 85% of them overpay on their bills.  And that’s before we reach the rest of the world.  We are pioneering the technology solutions to eliminate this class of drudgery and admin, and the money and time wasted.

It’s not easy.  We work hard.  It’s challenging.  But it’s fun too.  We are an office-first hybrid team - in the office for the majority of the week - based in Farringdon in London.  We have a great office close to the station, free snacks, great coffee, regular socials and opportunities to play sports and volunteer with your teammates.

If you are brilliant and want to build something amazing that changes the world, get in touch.

Open Positions

Commercial

Sales Development Rep

Account Executive

Commercial Associate

Operations & service

Customer Ops Associate

Engineering & product

Product Engineer

Product Manager

Central team

Business Analyst

Finance Manager (PT)

<aside> 💡 Couldn't find the role you were looking for? Send your CV (or LinkedIn profile) to [email protected] along with some context on what you could help us do.

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The role

Before diving into the role, it is probably useful to give some context to what the 'product' is that will be being managed. Of course there's the web app which has onboarding journeys, a dashboard and all the elements you'd expect of a digital service.

Then behind the scenes there are a whole set of capabilities we've built that allow us to efficiently operate and iterate the service - saving users time and money. These capabilities include things like multimodal GenAI data extraction, recommendation engines, notification systems (and many more). We then combine these capabilities into processes to do things like ‘switch someone to a better energy provider’ which we orchestrate using executable workflows.

As a Product Manager, you will play a crucial role in shaping the future of our products and services. We have a small, very high context product management team and as we grow, adding the right next person to the team is critical.

We're a startup, so the exact mix of work will always be changing. The main components will likely a combination of:

• Strategy: Collaborate across leadership, engineering, operations, design, and commercial functions to help build a product strategy and roadmap to achieve our objectives, and use product insights to inform our company strategy and priorities.
• Roadmap: Define clear product requirements and prioritise feature development based on business objectives, user needs, and technical feasibility. Work closely with engineering, design, and other stakeholders to ensure timely and high-quality product delivery.
• Vision vs the next version: Be great at both thinking through the vision of a product/feature as well as defining what should be build now
• Problem solving: Go deep into problems where needed to identify potential solutions and clearly communicate options and trade-offs.
• Drive execution: Push projects forward, identifying and removing blockers and help maintain a high velocity product and engineering function
• Analytics: Establish and track key performance metrics to assess the success of product initiatives. Utilise data-driven insights to identify areas for improvement and optimise product performance.
• Collaboration: Collaborate effectively with engineering, design, marketing, and other teams to align product development efforts and drive successful releases. Communicate product updates and roadmap progress to internal stakeholders and executive leadership.
• Evangelism: Act as the advocate for your project/domain/product area. Conduct product demos, lead company-wide presentations, participate in industry events, and engage with customers to gather feedback and build strong relationships.

About you

The ideal candidate will have:

• Seen what excellent Product Management looks like
• Excellent problem-solving skills and the ability to make data-driven decisions
• Be great at operating with a lot of complexity and ambiguity... but have a drive to simplify and clarify