Location Office-first (min. 4 days a week in London EC1)
Type Permanent, full-time, office-first position
Reports to Co-Founder & Chief Commercial Officer (will report to Client Success Manager when recruited)

About Nous

Nous is an AI-powered assistant that helps households manage their bills, saving them money, time and hassle. Our mission is to make people’s lives simpler and fairer.

We’re a well-funded startup led by experienced entrepreneurs that’s growing extremely rapidly.  We’ve helped over 150,000 people since the cost-of-living crisis started.

Since launch last year we've been rolling out our service through a variety of channels - both direct to consumers and also via employers who want to help their teams save hundreds of pounds (sometimes thousands) by using Nous.

Our members - like Rob and Christian, give us rave reviews.  Our ‘Net Promoter Score’ stands close to 100.  We’re frequently on TV and in print with our views on cost-of-living consumer issues.

We’re a B Corp, formally accredited for our commitment to exceptionally high standards of social and environmental performance, transparency and accountability. We’re proud of our social impact.

There are nearly 30 million households in the UK. Over 85% of them overpay on their bills.  And that’s before we reach the rest of the world.  We are pioneering the technology solutions to eliminate this class of drudgery and admin, and the money and time wasted.

It’s not easy.  We work hard.  It’s challenging.  But it’s fun too.  We are an office-first hybrid team - in the office for the majority of the week - based in Farringdon in London.  We have a great office close to the station, free snacks, great coffee, regular socials and opportunities to play sports and volunteer with your teammates.

If you are brilliant and want to build something amazing that changes the world, get in touch.

Open Positions

Commercial

Sales Development Rep

Account Executive

Commercial Associate

Operations & service

Customer Ops Associate

Engineering & product

Product Engineer

Product Manager

Central team

Business Analyst

Finance Manager (PT)

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The role

Nous is in hyper-growth mode, and our partnerships with top employers are scaling fast. We’re looking for an extraordinary Commercial Associate to be a mission-critical part of our commercial team at a pivotal stage in our journey.

This is a unique opportunity to build something from scratch—you’ll play a key role in shaping and owning the Client Success function from the ground up. It’s not just about administrative tasks; this is a chance to make strategic, executional impact in a high-growth environment and ensure all aspects of client implementation and ‘aftercare’ ladder up to our ambitious goals.

Your work will directly contribute to thousands of households saving money and time, strengthening our relationships with HR leaders, and setting the foundation for Nous to become a household name. If you’re excited by the opportunity to drive and scale a critical function, and thrive on building processes, problem-solving, and delivering impact in a fast-moving company, this is your chance to be a foundational hire at a start-up that’s already winning.

You’ll be responsible for:

About you

We’re looking for someone who thrives in a fast-paced, high-performance environment and is excited by the challenge of building and owning a function from scratch. You should be:

We care more about your skills, attitude, and ambition than whether you tick every box on experience. If you’re smart, hungry, and eager to learn, we want to hear from you.

Why Join Nous?