About Nous

Nous is an AI-powered assistant that helps households manage their bills, saving them money and time. Our mission is to make people’s lives simpler and fairer.

We’re a well-funded start-up led by experienced entrepreneurs that’s growing extremely rapidly. We’ve helped over 150,000 people since the cost-of-living crisis started.

Since launch mid-last year we've been rolling out our service through a variety of channels — direct to consumers and also via employers who want to help their teams save hundreds (sometimes thousands) by using Nous.

Our members — people like Rob and Christian — give us rave reviews. Our Net Promoter Score is in the high +80s.  We’re frequently featured on TV and in print with our views on cost-of-living consumer issues.

We’re a B Corp, formally accredited for our commitment to exceptionally high standards of social and environmental performance, transparency and accountability. We’re proud of our social impact.

There are nearly 30 million households in the UK. Over 85% of them overpay on their bills.  And that’s before we reach the rest of the world. We are pioneering the technology solutions to eliminate this class of drudgery and admin, and the money and time wasted.

It’s not easy. We work hard.  It’s challenging. But it’s fun too. We have an office-first culture, based near Farringdon station in central London. We have all the things you’d expect — free snacks, great coffee — and also a vibrant office social calendar and opportunities to play sports and volunteer with your teammates.

If you are brilliant and want to build something amazing that changes the world, get in touch.

Open Positions

Commercial

Account Executive

Commercial Associate

Operations & service

Customer Ops Associate

Engineering & product

Product Engineer

Product Manager

Central team

Business Analyst

Founder’s Associate

Finance Manager (PT)

<aside> 💡 Couldn't find the role you were looking for? Send your CV (or LinkedIn profile) to [email protected] along with some context on what you could help us do.

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The role

Nous is deceptively complex. On the surface it looks (or should look) like a fairly straightforward service that saves you money and time by doing things for you that you hate doing.

Behind the scenes, simple is hard. There is lots of extensive complexity in an agentic system — a lot of basic things it has to take care of in order to be useful at all, let alone competent, responsible and reliable.

Alongside the intrinsic complexity that comes with the nature of our novel product category, there is also the real practical complexity that stems from piloting a hyper-growth company. We have rapidly scaling numbers of users on the one side and a rapidly scaling team on the other — before we even get to the other stakeholders we need to manage as we grow.

To master these various streams of complexity and their interaction effects we have built out a fairly thoughtful data infrastructure. Making that work for us and getting real business value out of it however requires focus and care.

This BA role is therefore right at the heart of the company. You’ll be working especially closely with the founding team — Greg, Jon and Glen — and the rest of the Board, as well as across the management team, so will need to be a confident and effective communicator, comfortable expressing your ideas and insights and discussing them with (and having them challenged by) intelligent and experienced entrepreneurs.

You’ll be working across different teams with a lot of context switching: building financial models in the morning, designing operational dashboards in the afternoon, and making some slides for an external meeting in the evening — with some ad-hoc analysis on the impact alongside.

You’ll have a good level of natural commerciality. Developing and maintaining insights about Nous as it grows and deeply understanding the business as it scales is not an abstract pursuit, but an extremely practical one. You may actually have worked in a top tier business services context (consulting, banking or accounting), but if not then you certainly might have done had you opted to. Or you might have cut your teeth in a similarly demanding fast-paced start-up environment.

And you’ll be very good at getting stuff done — working with and through others to manage projects (some informal, some more structured).

Wherever you’re coming from, you’re very clear on where you want to go, and how Nous can help you get there.

About you

We’re looking for someone who: