<aside> 🆘 With energy bills still far higher than pre-pandemic levels, many people are likely to need extra support. For urgent help with your energy bills, see this guide

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Contents of this page

Can I cancel this service?

Unless you’re going to live fully off grid, you probably aren’t going to think about cancelling your energy supply. There are mandatory charges for being connected to the energy network, known as standing charges.

How to save money

The majority of households right now are on their provider’s default or standard variable tariff (SVT). This means they are paying the price set by Ofgem’s price cap.

Almost all households on a variable deal could save money by switching to a new deal.

An easy way to save is to **switch providers with Nous.** Most households can save around £150 a year, and often much more.

If you want to reduce your energy usage and save money that way, check out our energy-reducing tips.

If you are struggling

The cost of living crisis has affected millions of households and if you’re struggling to pay essential bills, you’re not alone.

Some households may need urgent or more specialist help than we can provide. If you’re unable to pay a bill, the first step is to contact your provider and tell them. They are best placed to make sure you are receiving any financial assistance you may be entitled to.

<aside> 🆘 See the list of specialists at Cost-of-living help

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Last updated: January 2026

<aside> 💬 Help us improve this page

We are keen to make this section of our website as useful as it can be. Please contact us if you see errors or omissions, or if you think there are additional resources it should include.

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