Nous is an AI-powered assistant that helps households manage their bills, saving them money and time. Our mission is to make people’s lives simpler and fairer.
We’re a well-funded start-up led by experienced entrepreneurs that’s growing extremely rapidly. We’ve helped hundreds of thousands of households since the cost-of-living crisis started.
Since launch mid-last year we've been rolling out our service through a variety of channels — direct to consumers and also via employers who want to help their teams save hundreds (sometimes thousands) by using Nous.
Our members — people like Rob and Christian — give us rave reviews. Our Net Promoter Score is +80. We’re frequently featured on TV and in print with our views on cost-of-living consumer issues.
We’re a B Corp, formally accredited for our commitment to exceptionally high standards of social and environmental performance, transparency and accountability. We’re proud of our social impact.
There are nearly 30 million households in the UK. Over 85% of them overpay on their bills. And that’s before we reach the rest of the world. We are pioneering the technology solutions to eliminate this class of drudgery and admin, and the money and time wasted.
It’s not easy. We work hard. It’s challenging. But it’s fun too. We have an office-first culture, based near Farringdon station in central London. We have all the things you’d expect — free snacks, great coffee — and also a vibrant office social calendar and opportunities to play sports and volunteer with your teammates.
If you are brilliant and want to build something amazing that changes the world by improving people’s lives, get in touch.
<aside> ✉️ Couldn't find the role you were looking for? Send your CV (or LinkedIn profile) to [email protected] along with some context about what you could help us do.
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As a Senior Product Designer at Nous, you’ll be shaping the future of one of the UK’s most ambitious consumer AI services. This isn’t a role for someone who just wants to “make things look nice.” You’ll think like a product manager, execute like a designer and QA like an engineer, bringing clarity, craft and consistency to some of the most complex design challenges out there. After all, if this was simple, someone would have built Nous already.
You’ll lead from the front as a natural product thinker whose superpower just happens to be design. Whether it’s mapping how a household might converse with an agentic AI service, crafting data-capture flows that feel seamless rather than painful, or designing the end-to-end service experience that builds trust over time, you’ll turn ambiguity into intuitive, elegant journeys. Storytelling will be central to your craft, whether that’s selling a vision to stakeholders, illustrating user journeys for product squads or helping new joiners understand what makes our digital products distinctively Nous.
We are an AI-native company, and we expect the same of you. That means you’re genuinely excited (not threatened) by what AI means for the craft of design. You’ll prototype with tools like Lovable, Replit, v0 or Cursor, and experiment with motion and micro-interactions that bring our service to life. Naturally, you’ll work shoulder-to-shoulder with engineers, not only designing but shipping features, QAing them, and getting them in front of users to make sure they work. You’ll know when to design within constraints and when to push engineers to innovate, inspiring the team to go further.
At Nous, design isn’t judged by what’s in Figma but by what ships and how it performs. We rigorously measure success and impact, which means you must be comfortable being hypothesis-led, testing assumptions and solving from first principles. You’ll design not just to ship features, but to validate and learn, facilitating workshops and cross-functional conversations that sharpen ideas and get us to better outcomes, faster.
This is a role with huge scope and responsibility. You’ll shape not just what ends up in our users’ hands, but the relationship they have with Nous over weeks, months and years. If you thrive on challenge, momentum and the chance to design something truly new (not just a product, but a trusted, evolving service with genuine social purpose) you’ll feel right at home.
We’re looking for someone who: